Policy Service Center

We want to assist our customers in any way we can. In order to give you the most efficient service, we have built an online Policy Service Center to allow our customers to change policy information, report claims, or make a payment directly to your insurance carrier.

Explore the options available to you below.

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Online Claims Filing

If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact Michelle Lebel Agency.

Certificate of Insurance

You may use this form to submit a request for a Certificate of Insurance directly to one of our qualified agents. We will contact you shortly after receiving the request. This feature is only for existing clients who are commercial policyholders.

Auto Policy ID Card Request

Use this form to request a replacement auto policy ID card for your current insurance policy. The Auto ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.

Online Billing/Payments

Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.

Policy Change Request

You may use this form to request a change to your existing insurance policies. By submitting this form you understand that no coverage or premium adjustment of any kind is bound until you receive written notice.

Insurance Resources for Our Customers

As an insurance customer, you deserve excellent service and information to assist you in choosing the insurance coverage you need to protect your family and business. We believe informing you of your insurance options will help you feel more comfortable in making the final decision.